About
FLUX SARL !Historique & Projet
Flux SARL est une entreprise technologique pionnière dédiée à la création de solutions innovantes qui améliorent la qualité de vie et favorisent le succès des entreprises. Fondée en 2014 et officiellement légalisée en 2021, nous nous sommes imposés comme un partenaire de confiance pour les organisations à la recherche de technologies de pointe et d’une prestation de services inégalée.
Flux SARL a collaboré avec succès avec des entreprises de renom telles que MTN, Orange Cameroun, CredixCam, CNPS et Amade. Ces partenariats témoignent de notre engagement envers l’excellence et de notre capacité à livrer des solutions dépassant les attentes.
Presentation
FLUX Sarl is a contact center based in Yaoundé, offering customer support and assistance services before, during, and after the purchase process. We centralize all information about the customer journey to provide tailored and personalized responses to every individual interacting with your business…
Presentation
FLUX Sarl is a contact center based in Yaoundé, offering customer support and assistance services before, during, and after the purchase process. We centralize all information about the customer journey to provide tailored and personalized responses to every individual interacting with your business.
In the era of digital development, the telephone channel, although still preferred by customers, is complemented by social media and blogs as sources of information about businesses. That is why our omnichannel contact center is equipped to gather and process customer complaints across all these channels.
FLUX Sarl also features a 12-seat contact center platform expandable to 30 seats, available 24/7 in the city of Yaoundé. A replica of this platform is deployed in the city of Bamenda to ensure the continuity and stability of your call-handling services.
Mission
Using an external platform is often much more cost-effective for businesses. It is the service provider who manages the material and human resources required to set up customer service, not the company itself. Thanks to outsourcing, the company can focus on its core activities and no longer has to handle...
Mission
Using an external platform is often much more cost-effective for businesses. In this case, the service provider manages the material and human resources required to set up customer service, rather than the company itself. Thanks to outsourcing, the company can focus on its core activities and no longer needs to handle recruitment or training employees for customer service. A clear advantage for your business, right? FLUX is the ideal solution for businesses like yours that do not have the internal capacity to manage customer relationship follow-up, whether it’s in the commercial area or to resolve technical issues for customers. Our mission is to provide businesses with effective tools for supporting customers before, during, and after their purchase. This allows for the creation of the customer journey and offers a quality experience at every point of contact with the company.
In service for over 3 years
03
INVESTED AMOUNT
Financed Companies
FUNDS MANAGED
Years of experience
What We Do
Flux Sarl offers customer support at every stage of the sale for a high-quality experience.
Value
Our fundamental principle is to effectively meet the needs of our clients by considering their realities and aspirations.
Respect
Respect for our clients, the laws, resources, and rules.
L’éthique
An absolute moral value on which we base our business.
L’excellence
qui se traduit dans le soin que nous accordons à la qualité des services et dans le choix rigoureux de nos ressources humaines, logicielles et matérielles.